Rachel Rosario
Human-Centered Strategist
What I do
A. I understand people:
I use deep human-centered research to uncover customer needs and improve stakeholder experiences when they interact with your product or service.
B. I drive business results:
As a data-driven professional with experience owning products/services across pharma, tech, retail, and not-for-profit, I use experience design to drive results against measurable business goals.
C. I make it happen:
I stay involved from strategy through implementation—bringing ideas to life through solutions design, project management, cross-functional collaboration, and change management.
Strategic Brand Planning
Boosting revenue of an underperforming drug to treat Ulcerative Colitis
Employing Behavioural Economics
Boosting enrolment in Canadian newcomer integration programs.
Client Negotiations
Negotiating Regulatory Constraints in a Digital Patient Support Platform
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Available for freelance and full-time roles.